
From Friction to Forward: Conflict Conversations for Physician Leaders
Strengthen your ability to navigate difficult conversations with confidence. This session provides practical tools to address conflict, professionalism concerns, and communication challenges while fostering accountability, collaboration, and psychological safety. Participants will learn structured approaches to managing conflict, delivering feedback, setting boundaries, and leading challenging discussions effectively.
Target Audience
- Physicians
- Physicians Assistants
Learning Objectives
Learners will be able to:
- Differentiate task, process, and relationship conflict.
- Apply a five-step framework for difficult conversations.
- Use practical communication tools to reduce defensiveness and increase alignment.
- Respond to challenging interpersonal situations using leader-focused language and coaching techniques.
Course summary
- 1.00 AMA PRA Category 1 Credit™
TeleSpecialists is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
TeleSpecialists designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Murtaza Amir, MD FAAN
Muhammad Saeed, Bcom
Julio Ventura, MD
Caitlyn Boyd, MHA, MSN, RN, CPHQ, CPAHA-Telestroke
Available Credit
- 1.00 AMA PRA Category 1 Credit™
TeleSpecialists is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
TeleSpecialists designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

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